If you’re a visual person, you’re in luck! We’ve simplified and put our ordering process into a visual diagram so that you have peace of mind and know what to expect when working on a project with TOP DOG Apparel. Whether it’s custom T-shirts, embroidered hats or anything in between, the process stays consistent throughout! Check it out:
Ordering Process
Let’s break it down and take a closer look at each step.
Step 1:
It all starts with an initial contact, whether that’s through email, over the phone or visiting our showroom. We’ll go over if you’re looking for screen printing, embroidery, logo design or a custom design. Then, we’ll help you:
- Choose apparel
- Decide quantities and colors
- Decide colors in the design
- Pick sizes
- Choose location of graphics
- Discuss set up and artwork fees
You will receive a customized quote specifically for you.
Step 2:
After receiving your quote, you can either order right away or ponder it for a little longer. Once you are ready to order you can call, email or drop by our showroom to place your order. Once placed the 2 week turnaround time begins! If you are a new client, we will ask for 50% down at the time of placing your order.
Step 3:
And so the creative process begins! Our graphic artists will work their magic and mock up some designs for you. Those will then be sent to you via email. You’ll let us know if everything looks good or something needs some tweaking. Once approved, your project will move on to the next step!
Step 4:
This is where your image really starts to come to life! Our “best of the valley screen printer” or embroidery extraordinaires will start creating your custom apparel!
Step 5:
BOOM. Your order is complete in 2 weeks or less and is ready to be picked up! We’ll email or call you when it’s ready and waiting for pickup or delivery! Your remaining balance will be due at this time.
Step 6:
Your image is our business. If you aren’t satisfied, then neither are we.
100% satisfaction guaranteed.
We’re confident that you will love your new custom apparel, however rest assured that we will gladly replace your custom item(s) if the item is defective or the decorating is dramatically different than what was sent in your approved proof. In such cases, we would need the item(s) back and would replace it at no cost to you.
Ready to get started on your next project? Hit the button below to get a quick quote!